:ELEVATING


CUSTOMER


EXPERIENCES


Convey your distinct brand personality in store delivering a customer experience that enhances your marketing strategies.


Elevating Customer Experiences In-Store means having each element working together in a deliberate and purposeful way to convey your distinct brand personality and enhance your marketing strategies. We believe in the power of audio video design and a comprehensive and consistent approach to customer experience management, understanding that the whole of an in-store experience is greater than the sum of its parts.

At Mood, we help you design and deliver a complete in-store customer experience by high end Customer Experience Design and Management including integrating audio, visual and sensory content, social and mobile applications, and technology ­based solutions. The power of music systems, digital signage technology and mobile application marketing is amplified, brightened and stickier when they are designed to work seamlessly together. Our collective approach to media marketing helps you connect with your customers in-store in powerful and productive ways that enhance your brand and drive positive behaviour at the point of sale.

RESOURCE ARTICLES

See the below links to learn more about Experience By Design and how it can elevate your customer experience.

BUILDING BRAND AWARENESS

The marketing world is shifting rapidly. To truly set your business apart in a crowd of competitors, innovation is required. Click Here

CREATIVE MARKETING

Some marketers believe that more is always better. If an advertisement works, then making it bigger and doubling the run is the answer. Click Here

CORPORATE IDENTITY DESIGN

Establishing your brand has never been more important. With so much competition in today’s global market, you need to put your best foot forward if you plan to stand out from the crowd. Click Here

 

SENSING QSR SUCCES WITH EXPERIENCE DESIGN

As more QSRs aim to provide customers with an unforgettable experience, many restauranteurs are struggling to set themselves apart from the crowd. Click Here

5 WAYS TO IMPROVE YOUR HOLIDAY DIGITAL SIGNAGE

Inspiring your customers to spend more of their dollars with your business is all about how you add value to the customer experience. Click Here

INTERACTIVE MARKETING: THE NEW CUSTOMER CONVERSATION

Today’s customer seeks to build a relationship with their preferred brand – which means they are becoming active participants in the marketing dialogue. Click Here

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ADVANCING CONNECTIVITY WITH AUDIOVISUAL INSTALLATIONS

Embrace the growing capabilities of audiovisual installations to help your brand stand out from the competition and deliver an unforgettable customer experience. Click Here

 
INTERACT WITH LOCATION-BASED MOBILE ADVERTISING

Location-based technology gives retailers the power to deliver relevant, engaging content to enhance the in-store experience of consumers. Click Here

 
STRONG CORPORATE IDENTITY DESIGN BUILDS STRONG BRANDS

With so much competition in today’s global market, you need to put your best foot forward if you plan to stand out from the crowd. Click Here

STIMULATING SENSES – RETAIL

In the world of retail, today’s consumers are constantly bombarded with marketing messages – though only a fraction of them are actually perceived by their audience. Click Here

 
3 KEY CONCEPTS FOR IMPROVING DIGITAL COMMUNICATION

Businesses who offer a personalized customer experience are quickly gaining ground with consumers. Click Here

 
MAKING THE MOST OF CUSTOMER EXPERIENCE DESIGN

Creating an outstanding customer experience requires vision and close attention to detail. Click Here

 
SIMPLIFY CUSTOMER EXPERIENCE DESIGN

Everywhere you look, marketing mavens are buzzing the benefits of creating an innovative and engaging customer experience. Click Here

BUILDING BRAND AWARENESS

The marketing world is shifting rapidly. To truly set your business apart in a crowd of competitors, innovation is required. Click Here

 
CREATIVE MARKETING

Some marketers believe that more is always better. If an advertisement works, then making it bigger and doubling the run is the answer. Click Here

 
CORPORATE IDENTITY DESIGN

Establishing your brand has never been more important. With so much competition in today’s global market, you need to put your best foot forward if you plan to stand out from the crowd. Click Here

 
EPIC EXPERIENTIAL DESIGN

Customers need an experience that is better than “good.” Learn how to make yours epic. Click Here

 
MAKING THE MOST OF YOUR ON HOLD MESSAGING

Your on-hold messaging should be more than an afterthought. Click Here

 
STRATEGY BEHIND MUSIC BRANDING

You know that in-store music matters – now get the scoop on why it’s so powerful. Click Here

 
SET THE RIGHT MOOD

Music can define the emotional experience of any business. Click Here